Faq

All of our staff has been fully vaccinated!

In order to keep all our staff and customers safe, we are requiring that all guests wear a face covering in the store. Please note that an appointment is required. We are also following retail CDC guidelines that require us to operate under 50% capacity, so we are limiting the number of guests per bride 4. In between all appointments our rooms are sanitized and wiped down and our stylists wash their hands. It is so important to us that our customers feel safe in our store and we are going to great lengths to ensure that.

You will be working with a professional bridal consultant who will guide you through the amazing journey of finding the dress!

Both you and your consultant will browse gowns and she will assist you with putting them on, it takes a helping hand! We have private viewing rooms that seat comfortably up to 4 guests. If you would like more than 4 guests, please let us know in advance before your appointment. Please note that we are currently operating under covid restrictions. Your younger guests are welcome to join in on the fun, please always watch them.

Yes, seldom. We accept Walk-ins when there is a cancellation since we are booked weeks in advance. Please call us for more information. 

Absolutely not! We want you to come in with a completely open mind and not feel pressured. However, we do have a cancellation fee of $35 for no shows or cancellations within 48 hours. We do this because we are saving this spot just for you!

Life is crazy, everyone works different hours, so we want to make what works for you, work for us. We aspire to give you the royal treatment, this includes having the whole store to yourselves. We want you to enjoy yourselves and let us do what we do best. We think appointments are best so that we can give each bride our undivided attention. We require private appointments to try on wedding gowns, bridesmaid’s dresses, and accessories.

We pride ourselves on giving each customer our undivided attention. Our bridal appointments are 90 minutes and that is typically the perfect amount of time to review our showroom floor and try on the dresses fit for you!

We carry sample sizes from 0 to 32. We strive to carry sample sizes that will work for most brides, but samples rarely fit perfectly. We have techniques and skills that we accumulated over 20 years that will give you an idea of how the dress will look in your size.

We recommend proper undergarments, a comfortable heel, an open mind, and a great attitude. Feel free to email us your Pinterest page and other pictures to give us a better idea of the style, look and silhouette you envision! Your stylist will be ready to guide you with all the information you have, or do not have on the wedding gown of your dreams!

Typically, we recommend no more than 6 people to attend your appointment, but unfortunately due to COVID procedures we must limit brides to 4 additional guests at their appointment.  We feel that the opinions of a trusted few make the decision easier and less stressful for you.

Many brides say YES the first time! If you love your dress, take advantage of the wonderful moment when you fall in love with it.

Yes! Visit our Mother of the Bride Collections page for more information on the designers we carry. In addition, we have many one of a kind and unique dresses off the rack.

Our bridal gown prices are between $500 and $5,000. Our designer’s gowns are unique, high quality, and of course beautiful!

Most likely yes. We will order the dress as close to your measurements as possible, but all bridal gowns require some alterations in order to fit you perfectly. As soon as your dress arrives, we will call you to schedule your first alteration’s consultation. This is generally, 3 months prior to the wedding day.

Yes, we provide in-house alterations and our seamstresses have over 40 years of experience in the couture industry

It is advised to bring any refreshments you and your party would like to have. We have ice and glasses for you. Please mention this at the time of booking your appointment.

All our designer wedding dresses are made to order, on average they take 6-8 months to create. Including shipping and alterations we suggest ordering your gown at least 9-12 months prior to your wedding date. There are rush options for weddings that will take place in less than 6 months with rush fees applying.

Yes, all sales are final. The moment you put money down on a dress and sign our special-order contract that dress is yours! You can pay in full as well, but you don’t have to. We require a 50% deposit for us to special order your dress, with the remaining balance due upon arrival of the dress.

Yes, there is parking in the front of the store as well as reserved parking overlooking the Occoquan river behind the store. Entrance to the rear parking from Mills Rd. next to the Bottle Stop restaurant.

Yes, we keep our gowns in great condition and buying a dress off the rack is a great way to purchase a dress at a great price. If your wedding day is around the corner, it will ensure that your dress will be in on time. Our seamstresses can help repair the gown if needed and cleaning options are available.